Roan Built
(972) 535-9155
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Privacy Policy

Last updated: April 2026

Information We Collect

When you submit our contact form, we collect:

–First and last name
–Phone number
–Email address (optional)
–Project details you choose to share

We do not collect payment information or use tracking cookies beyond anonymous analytics (see Third-Party Services below).

How We Use Your Information

We use your information solely to:

–Respond to your inquiry and provide a free project estimate
–Send SMS messages related to your inquiry (if you have opted in)
–Follow up on an active project quote or consultation

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS Communications

By submitting our contact form and providing your phone number, you consent to receive SMS text messages from RoanBuilt regarding your inquiry. These messages may include confirmation of your request, scheduling coordination, and follow-up about your project estimate.

–Message frequency varies based on your inquiry.
–Message and data rates may apply.
–Reply STOP at any time to unsubscribe. Reply HELP for assistance.
–You may also contact us at (972) 535-9155 to opt out by phone.

Third-Party Services

We use the following services to operate our website and communications:

–Twilio — sends and receives SMS messages on our behalf and processes your phone number to deliver those messages.
–Vercel — hosts our website and may collect anonymous traffic analytics. No personally identifiable information is shared with Vercel Analytics.
–Formspree — processes contact form submissions and forwards them to us securely.

Data Retention

We retain inquiry information (name, phone, email, project details) for up to two years from the date of submission, or until you request deletion — whichever comes first.

SMS opt-out records are retained indefinitely to honor your unsubscribe preference.

Your Rights

You may request deletion of your personal information at any time by emailing eddie@roanbuilt.com or calling (972) 535-9155. We will fulfill deletion requests within 30 days.

You may also request a copy of the information we have on file for you.

Contact

Questions about this Privacy Policy can be directed to:

RoanBuilt

Phone: (972) 535-9155

Email: eddie@roanbuilt.com

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